Frequently Asked Questions
Are your products anti-tarnish? A: Yes! Our anti-tarnish pendant collection is specially coated to resist oxidation, keeping it shiny and beautiful for longer with minimal care.
Q: How long does delivery take? A: Orders are dispatched within 1–2 business days. Delivery typically takes 4–7 business days across India.
Q: Do you offer Cash on Delivery (COD)? A: Yes, COD is available on all orders within India.
Q: What is your return policy? A: We offer a 15-day return policy. If you're not satisfied, contact us within 15 days of delivery and we'll make it right.
Q: How do I care for my jewellery? A: Keep your jewellery away from water, perfumes, and chemicals. Store in the pouch provided. Wipe gently with a soft cloth after use.
Q: Can I exchange a product? A: Yes, exchanges are accepted within 15 days for unused, undamaged products. Contact us via our Contact page or WhatsApp.
Q: Are the products safe for sensitive skin? A: Most of our pieces are nickel-free and skin-friendly. Product descriptions mention material details — please check before purchasing.