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Returns & Refunds
We want you to love every purchase. If something isn't right, here's what you can do:
Return Window: 15 days from the date of delivery.
Eligible for Return If:
- Item received is damaged or defective
- Wrong product was delivered
- Product is unused and in original packaging
Not Eligible:
- Items used or altered
- Items without original packaging
- Sale/discounted items (unless defective)
Refund Process: Once we receive and inspect the returned item, refunds are processed within 5–7 business days to the original payment method.
To Initiate a Return: Contact us at support@dhaneshwar.shop or WhatsApp us with your order ID and issue photos.